Minimise IT problems and support costs with ITechnique Managed IT Services

Minimise your IT downtime & Failures. We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support.   Free telephone support for all users. Allows for resolution of many basic issues that would otherwise have incurred support fees, and means that your support investment is spent more effectively.   Reduce your IT support costs. The ability to connect remotely to your IT systems avoids unnecessary onsite callouts and allows for instant resolution. Proactive maintenance means fewer issues and fewer unexpected and costly onsite IT support callouts.   Improve budgeting and cost control. Set monthly fees allow you to forecast and control IT spending and costs more accurately. Bundle onsite/remote support hours at a discounted rate.   Access to emergency equipment. We have stand-by laptops, desktop & servers in Sydney & Perth. If your equipment fails we can promptly supply a stop-gap replacement while a permanent replacement is organised.

Remote Monitoring of all Systems        Proactive Support        Remote Desktop Control        Update and Anti Virus Management        Automated Software Installations        Backup Monitoring        Asset Management        Monthly Reporting        Software License Inventory        One-touch support requests from your PC iPad equipped engineers means instant support even when we’re ‘on the road’